Emergency procedures
Learn how to stay safe with our emergency procedures. Follow these guidelines for a fast and effective response.
Be prepared
In any emergency, notify your event security provider immediately or dial 6666 from the nearest internal phone (or +61 3 9235 8333 from any phone). MCEC Security Control Centre will dial 000 to coordinate emergency service response as required.
For non-emergency security enquiries, dial ext. 8333 (or +61 3 9235 8333 from any phone).
Fire
Familiarise yourself with the nearest fire exit and follow the warden’s instructions. Do not use the lifts. Please note that only trained security personnel or wardens are permitted to use fire extinguishers.
Medical emergencies
In any medical emergency, notify your event security or first aid provider immediately. You can also report first aid/medical incidents to the Security Control Centre by calling 6666 from an internal phone or +61 3 9235 8333 .
Shelter within the venue
Some emergencies require you to stay indoors. If this happens, find a safe place away from windows or doors and wait for instruction from the wardens or security.
Alarms
In the event of an emergency, one of two alarms may sound:
Alert alarm: “Beep! Beep! Beep!”
If you hear the alert alarm, remain where you are and wait for further instructions
Evacuation alarm: “Whoop! Whoop!”
If you hear the evacuation alarm, leave the building immediately. A warden will direct you to the safest evacuation point and let you know if/when it is safe to return.
