Melbourne Convention and Exhibition Centre (MCEC) Acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC.

Corporate and legal

Back to Who we are

We take pride in being transparent and accountable which is why we've developed a strong framework of policies and guidelines. These help us ensure MCEC operates within the law and to the highest ethical standards.

Check out our corporate and legal documents below for info on governance, compliance, conditions of entry, performance and more.

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Policies and statements

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  • We’re not just meeting accessibility standards—we’re setting them. Our Accessibility Action Plan drives real actions to make every event inclusive.

    Explore our Accessibility Policy

  • We developed these conditions of entry so you know what we can and can’t accept. Bear in mind, these apply to everyone and can change at any time at our discretion. Anyone not following the conditions may be denied entry. Thanks for understanding, and we look forward to having you.

    Read our Conditions of Entry Policy

  • The Melbourne Convention and Exhibition Trust (MCET) Gifts, Benefit and Hospitality Policy and Guidelines details the provision under which gifts, benefits and hospitality will be managed (whether received or given and accepted or declined), recorded and reported.

    We follow these policies and guidelines to help us avoid conflicts of interest while making sure we're compliant with legal and ethical standards.

    Our people make ethical decisions, give reasonable gifts and document everything clearly. This helps us promote honest, fair and accountable business relationships.

    Download our Gifts, Benefits and Hospitality Policy [0.21mb]

    Gifts, Benefits and Hospitality Registers

    Download the 2023-2024 Gifts, Benefits and Hospitality Register [0.20mb]

    Download the 2022-2023 Gifts, Benefits and Hospitality Register [0.11mb]

    Download the 2021-2022 Gifts, Benefits and Hospitality Register [0.16mb]

  • Food safety is more than a standard—it’s our commitment to your wellbeing. We uphold the highest standards to make sure every meal is safe and enjoyable.

    Explore our Food Safety Policy

  • Learn about our policy on providing information of interest, what can be accessed and how to make requests, plus any fees involved.

    Our FOI statement ensures people have equal access to information they need to make informed decisions. It's an important way for us to be open, honest and held accountable.

    Read our freedom of information statement

  • We prioritise employees' physical, mental and emotional health. Learn about the resources and support we provide to promote their wellbeing and a good work-life balance.

    This policy shows our approach to maintaining an environment that is, as far as practicable, free from risks to the health and safety of our employees, partners, customers and visitors.

    Read our Policy Occupational Health, Safety and Wellbeing Policy

  • Find out how we collect, use and protect your personal information. Our Privacy Statement shows what information we collect, who has access to it and how we protect it.

    Learn about your rights related to your personal information and any third-party that may have access to it.

    Read our Privacy Statement

  • At MCEC, we don't tolerate illegal or unethical behaviour. So, we encourage and protect employees with concerns or suspicions who report potential wrongdoing.

    Find out all about our confidential channel for whistleblowing, including who to contact, how to make the report plus how we will respond to and investigate the allegations.

    Read our Public Interest Disclosure Policy [0.23mb]

  • We’re all about creating a positive online space. Our social media guidelines support engaging and respectful connections across all platforms.

    View our Social Media Policy

  • At MCEC, we are committed to leading environmental change. We integrate sustainability principles into operations to reduce our impact on the planet.

    It comes down to priorities that benefit community. Our policy’s approach aligns to our five-year sustainability strategy, led by the UN.

    Read our Sustainability Policy

Reports and guides

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Procurement

An effective purchasing process is essential to our success - and ours leads with integrity. We always look to work with innovative goods and services suppliers who provide great value.

But equally, we want to make positive social and environmental impacts. We’re committed to transparency and fairness. Click below to learn about complaints, opportunities and more.

Explore procurement
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Disclaimer

This website gives general information about the services provided by the Melbourne Convention and Exhibition Centre (MCEC). It is only intended to provide a general outline and is not complete or definitive. Changes may be made to this site, or to the services or prices published on the site, at any time without notice. MCEC does not give any warranty or accept any responsibility for outdated or inaccurate information on this site. As this site also contains links to sites maintained by other organisations, MCEC does not provide any warranty or take any responsibility for the accuracy, source, or any other aspect of those sites and cannot be responsible for any material which may violate any person's rights or any law.

© Melbourne Convention and Exhibition Trust 2014.

No part of this site may be reproduced in any form without the prior written permission of Melbourne Convention and Exhibition Trust.

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