Attending an event

Welcome to Melbourne’s home of the unconventional.

Whether you’re here for business or pleasure, an epic event or immersive exhibit, there’s no better way to experience Melbourne’s iconic world-class arts and entertainment precinct than with a visit to our spectacular venue. 

Melbourne at your doorstep

MCEC is front and centre in our wonderful city. Alongside the Yarra River and just a stroll from the city’s famous restaurants, bars, shops and arts precinct. With direct access to quality accommodation (Pan Pacific Melbourne and Novotel Melbourne South Wharf) and parking and public transport on our doorstep, we couldn’t be more convenient if we tried. 

Accommodation

We are the only centre in Australia to offer onsite accommodation, with the five-star Pan Pacific Melbourne and Novotel directly connected via private internal walkways. There’s also a huge range of accommodation just a short walk away – 6,000 rooms to be exact!
Join us at an upcoming event

Frequently Asked Questions

Accessibility

The venue has many accessible features. When you arrive at MCEC please see our Customer Service team if you have any queries or require assistance.

Ticketing

As a venue only, we do not handle the management of tickets to shows, concerts and events at the venue and unfortunately cannot help with ticketing enquires.

Plenary or Goldfields Theatre

Plenary and Goldfields Theatre have some specific entry requirements to ensure everyone enjoys themselves and are safe.

Cameras Photography and Recording Devices

The use of cameras, video recording or live streaming devices is strictly controlled within the venue and restrictions vary from event to event.

Children and Families

We welcome people of all ages to experience MCEC. For the majority of events children under two years of age may be admitted without a ticket if they remain seated on the lap of a parent or guardian.

Security and lost property

We take the safety and security of all our patrons and visitors very seriously. If you’re coming to the venue, please ensure you arrive in plenty of time to pass through our enhanced security checks.

Facilities

We have a range of facilities to ensure your time at MCEC is productive, comfortable and enjoyable.

Feedback and Complaints

Whatever the issue, talk to one of our Customer Service team or head to an information desk